We are an IT services company
Focused on delivering business value with simple, effective IT services and support.
Average Waiting Time
Reactive Tickets Closed
Fixed within 2 hours
Service Delivery KPIs for October 2023 - Find out more about our service delivery KPIs
Our IT Support team will then collate this information, carry out a full audit to document your current infrastructure and then advise on the best solutions to enable your business goals and keep your business secure.
Providing the full function and purpose of an experienced internal IT team.
Certum IT Support Glasgow is an established IT company in Glasgow that aims to help your organisation achieve tangible benefits while improving your people’s experience and effectiveness at work. We do this by delivering secure technology IT services, solutions, and support, focusing on Microsoft 365 and Azure.
Our range of services and solutions include Managed IT Support, Managed IT Security, IT Consultancy, IT Infrastructure, Backup and Disaster Recovery, Cloud Integration, Office 365, and Microsoft 365. We also offer several Telecom Services for all your internet connectivity needs.
We are one of the longest-running IT service companies in Glasgow because our clients trust us to provide responsive IT support and first-class customer service when they need it.
Certum is a Microsoft Gold Partner and has ISO 27001 security certification.
Need IT Support Glasgow?
Get in touch with our team of experts today.
Managed IT Services
Our mission is to disrupt the conventional Managed IT Services model, where the majority of managed service providers typically fail to perform, by delivering IT systems and support in Glasgow that helps you get the best possible advantage from your IT systems and infrastructure.
Our managed services include Managed IT Support and Managed IT Security.
Whether you’re looking to implement Microsoft Teams and SharePoint, Exchange Online, or secure your people, data, and applications, our dedicated team of IT experts will work with you to identify your requirements and maximise your Microsoft 365 cloud services.
The hybrid office is the new modern workplace and cloud computing is powering it.
A blend of office and remote working, incorporating both the physical and the virtual to produce flexibility, productivity, and security to meet the needs of both the organisation and its people.
Effective communication increases productivity, reduces errors, and helps your organisations' operations run smoothly. We provide the IT systems and cloud services your business needs to achieve this.
Providing your people with the right tools to communicate effectively, both internally and externally, will improve customer satisfaction and retention, reduce employee turnover, make collaborating with remote workers seamless, and build an all-around healthier company culture.
Excellent communication is the hallmark of a successful business – the better it is, the better the business is.
As cyber security threats are becoming more sophisticated, the likelihood of your network infrastructure, email servers, and data being breached is skyrocketing. Furthermore, as your people now work increasingly from home or remote sites, your threat surface is also growing.
The prevalence and complexity of cyber-attacks increase the potential damage a security breach can have on your business. Phishing attacks, business email compromise, ransomware, weak passwords, and data theft are amongst the most common threats to your business.
We take a data-first approach to security to make sure only authorised people are accessing your information and IT operations.
We help you identify the technology and processes that will enable your people to improve their experience with technology and optimise commercial performance.
Change can become the most powerful source of progress you have. It’s been explicitly proven that organisations that embrace technology and digital transformation are more successful.
There’s a gap in productivity that directly correlates with a companies’ digital investment.
With 30+ industry-certified technical engineers organised into our client-centric teams, you will always speak to someone who knows you, your business, and your environment.
Our managed IT support service guarantees when your people have issues or questions, we respond quickly, ensuring your organisations’ data and systems are available to those who need them.
This helps maintain your teams’ productivity and maximises the investment in your IT.
Our sole purpose is to help our clients and their people succeed.
We do that by recruiting outstanding people to deliver exceptionally high-quality IT services.
Every organisation is unique, meaning every solution is unique to them, their technology, and their people. We relish the challenge of resolving your problems and creating a unique solution for you.
Get in touch with our IT consultants today and let's discuss your needs!
The Certum technical support team is made up of highly experienced and qualified desktop support engineers and IT consultants who possess a wealth of expertise in IT operations and cloud solutions.
Certum is the reliable and knowledgeable expert team you need to take care of your IT systems while you do what you do best, run a business.
Our flexible support packages and cost-effective solutions can be tailored to your unique needs and don't require a lengthy contract tie in. Our packages are available on a rolling 30-day basis.
Need IT Support company in Glasgow?
Get in touch today!
Certum has been offering IT support services to Glasgow businesses and institutions for over 15 years and has become one of the leading Glasgow IT support companies.
But we are not just another IT service provider or support company – we understand the importance of secure IT systems and seamless technical support to ensure business continuity.
It is this knowledge that fuels our ambitions of being the go-to managed service provider for reliable expertise and exceptional personalised customer service each time, every time.
We offer the systems and solutions that ensure your business-critical systems and data are protected. Our managed cloud backup and disaster recovery solution ensures business continuity by providing lightning-fast backup, recovery, and replication for virtual, physical, and cloud workloads.