Testimonials: Covid-19

At Certum, we value the wellbeing of our clients and pride ourselves on our excellent customer service. In the recent months, this high-quality service has been integral for our clients to remain connected, productive and maintain business as usual. Our dedicated team has been committed to ensuring no client’s business suffered because of the circumstances created by the Covid-19 pandemic. This dedication has paid off; see how Certum helped our clients through the unforeseen crisis.

Kirsten O’Neil: Newton Properties

“Can I just say how impressed I am at your guys this past week or so – they’ve been so patient, so calm and beyond helpful during this massively stressful time. Particularly Jordan and Ryan – absolutely outstanding. Bloody well-done for continuing the usual level of service during these unprecedented times. You know me, I’m quick to raise an issue, but absolutely credit where it’s due. Absolutely mean it, I’m bowled over & impressed that the guys have maintained complete composure and professionalism throughout this whole process. The feedback from my staff has also been amazing – and they’re quick to complain too! The comments have all been so positive, it’s so heartening to hear.”

 

Julie Young: Dixon Carers

“Fingers crossed everything continues to go well and we continue to have full access to our files. We have also learned how to use apps etc to aid communication and support for staff.

We have had unbelievable feedback from carers and funders about how we have approached and delivered support during difficult times. Testament to a collaborative solution with yourselves and creativity in service delivery.”

 

 

David McRae:  Just Employment Law

“Just a short note of thanks for the help extended by your team to get us mobilised for homeworking.

Around half our legal team as well as our admin and BD teams were not tooled up for homeworking which was a bit of a concern given our reliance on email + access to central resources to maintain service continuity for our clients during these unprecedented times. Your team have ensured that all of our staff will now be set up to work remotely from this afternoon onwards. They have been swift to respond with efficiency at a time when you’ll have been inundated with clients requiring assistance.

Some may take the service for granted at times like these,  I don’t…when the business and financial wreckage is surveyed in the months to follow, the businesses who supported each other will be remembered.

I hope you, your colleagues and your families remain safe and well.”

 

 

Rhonda Ormshaw: Thistle Healthcare

“Just wanted to take a couple of minutes out to say a big Thank You to all of your team – especially Mark,  Robert and Dwyer who have been exceptionally helpful and have gone out of their way to assist us at this horrendous time.

It is at times like this we need partners we can rely on and I’m certainly experiencing that with yourselves.

Thank you so much – if there’s anything we can do for you,  please don’t hesitate to ask.

Look forward to a catch up involving food and alcohol when we come through the other end of this!!!  In the meantime take care and pass on my regards and best wishes to all of your team.”

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This form collects your name and phone number so that we can contact you. Check out our Privacy Policy for the full story on how we store, process and protect your submitted data. If you choose not to consent, please use an alternative contact method shown on our Contact page.